MajoitusYkkönen Oy's booking terms and conditions These booking terms and conditions apply to accommodation services offered by MajoitusYkkönen Oy (hereinafter referred to as "MajoitusYkkönen"). By booking accommodation from MajoitusYkkönen, the customer (hereinafter referred to as the "Customer") accepts these terms and conditions. 1. Booking and booking confirmation Accommodation can be booked in the booking calendar of MajoitusYkkönen's website, by phone or by email. We only accept accommodation reservations from persons over 18 years of age. The reservation must indicate: Customer's name Arrival and departure dates Type of apartment Number of people Customer's phone number and email address Any special requests (e.g. pets, extra bed) The reservation is binding. The Customer will always be sent a booking confirmation and arrival instructions. The Customer is obliged to check the information in the booking confirmation and to immediately notify MajoitusYkkönen of any errors. 2. Payment terms Accommodation can be paid for in our online store when booking, for other reservations we will send a payment link or invoice by email for payment. The accommodation reservation is invoiced in full in advance, unless otherwise agreed upon when making the reservation (for companies, by agreement). The accommodation can be paid for in our online store when making the reservation; for other reservations, we will send a payment link or invoice by email for payment. The accommodation reservation is invoiced in full in advance, unless otherwise agreed upon when making the reservation. (for companies, by agreement) The final payment is due on the date stated in the reservation confirmation. If payment is late, MajoitusYkkönen reserves the right to cancel the reservation. 3. Cancellation terms The cancellation terms are stated in the reservation confirmation, as they may vary depending on the type of apartment and the time of booking. General cancellation terms may include, for example: Free cancellation up to a certain date before arrival. Partial or full charge if cancellation is made later. No refund if cancellation is not made or the Customer does not arrive (no-show). The Customer must always notify MajoitusYkkönen of the cancellation in writing (by email) or by telephone. MajoitusYkkönen reserves the right to cancel the reservation in the event of force majeure. In such cases, MajoitusYkkönen will primarily strive to offer the Customer similar accommodation at another time or refund the amount paid in full. 4. Arrival and departure The check-in time is stated in the booking confirmation. Check-in is possible from 15:00 to 21:00, unless otherwise agreed. The check-out time is stated in the booking confirmation. Check-out is by 12:00, unless otherwise agreed. An additional fee may be charged for earlier check-in and late check-out. The keys will be handed over to the Customer upon arrival in the manner stated in the booking confirmation. 5. Customer obligations The Customer is responsible for ensuring that the number of persons stated in the booking is correct. An additional fee will be charged for additional persons. The Customer undertakes to use the apartment carefully and to comply with the house rules. The customer is responsible for the keys and for any damage caused to the apartment or its contents. All accommodation is non-smoking. Smoking is only permitted in specially marked areas. Pets are only permitted by special arrangement and may incur an additional fee. 6. MajoitusYkkönen's rights MajoitusYkkönen reserves the right to change the reserved apartment to a similar standard if the original apartment cannot be handed over due to force majeure. MajoitusYkkönen reserves the right to charge a fee for damage caused by the customer or for cleaning if the apartment is left in a state of disrepair. 7. Applicable law and dispute resolution These booking terms and conditions are governed by Finnish law. Any disagreements will primarily be resolved through negotiation. If negotiations do not lead to a solution, disputes will be resolved in the Raahe District Court. 8. Other terms MajoitusYkkönen is not responsible for the customer's property in the accommodation. MajoitusYkkönen reserves the right to change these booking terms and conditions. The current terms and conditions are always visible on MajoitusYkkönen's website. Contact information: MajoitusYkkönen Oy Lassintie 65, 92140 Pattijoki 045-1320139 info@majoitusykkonen.fi www.majoitusykkonen.fi These terms and conditions are valid until further notice. Last updated 21.4.2025.